We recently installed a new replacement iMac for one of our designers, we did a copy of the old boot drive and since the new OS was Yosemite we set it up and migratd the user back into the new computer. Here is the issue, Adobe is on the new computer but we do not have access to the license. We want to deactivate the Adobe CS6 on the old computer but we do not recall the Adobe ID that was used with it. We have logged in with our own but do not see this CS6 listed on it.
How do we get the license to the new computer if we don't remember the Adobe ID to reactivate it? Is the Adobe ID that was used to activate it somehow stored somewhere within the computer? I can't just deactivate the old computer until I can ensure it is working on the new.
What is a recommended way to get this working with the license issue, if when I deactivate it shows me the old Adobe ID or serial number to use then that is fine, I don't want to deactivate and find it it provides me with no information to activate the one on the new machine.
Need help before the user comes in tomorrow.