Why does 1 of our Citrix Server not comply with ou Citrix user policies?


We have a Citrix server (Citrix1) that auto creates client printers when a user logs on to that Citrix server.  We have 2 other Citrix servers (Citrix2, Citrix3) that are not allowing those local printers to be added.  We do have a policy and that prevents the auto-creation of local printers (Please see below):

But as I mentioned the Citrix1 server allows it.  My question is how can I get the Citrix1 server to stop creating local printers to be available from the Citrix logon session?  Just as the other 2 Citrix Servers are preventing it.

One may reference a previous question for some background.

PkafkasNetwork EngineerAsked:
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Brian CTXSupportCitrix ConsultantCommented:
When you say local printers, do you mean printers locally installed on the Citrix server?  If so, just delete them.

On an unrelated note, I would recommend being very limited in how much you use the Unfiltered policy.  Any policies in Unfiltered will apply to everything, and that is doubtful to be ideal going forward as there are always too many variable to contend with.  Looks like you will need to create a Worker Group to assign policies to as well.
PkafkasNetwork EngineerAuthor Commented:
I mean the printers that are installed on a user's laptop or home PC.  For example a Lexmark printer or HP Printer that has a different driver that is installed locally rather than from the printer server.

This may be a job for a Citrix guy,  I Am thinking that the suggestion that a Citrix Consultant mentioned:

"I would recommend using the Citrix Stress Printers utility and check out each printer driver to confirm there are no issues there. Just follow through this article and it will guide you through the process http://support.citrix.com/article/CTX109374

Also this discussion shows how to troubleshoot printer related issues. I use the recommendation regarding the change to the concurrent add events and number of retries settings from 1 to 5 which will simulate better how concurrent logins to the server are being done in reality.
http://discussions.citrix.com/topic/308407-xenapp-6x-printing-best-practices-recommendations-and-requirements/ "

Further research in the above testing may be the key.

On a separate note, I did just change 1 specific printer to use a universal driver instead of model specific driver (for example HP Color M250 PCL6).  That is better design for the future (at least with Citrix sessions).  If that user needs a different driver when working from her local PC (which has been the case with some other pc's) then I will create a locally installed print - que with a different driver and leave the Universal driver for the Citrix users.
Brian CTXSupportCitrix ConsultantCommented:
Why not try the Universal Driver first, before messing with any drivers.  I don't know any consultant who would recommend native drivers over the Universal driver, if that would meet your needs, and typically it would.

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PkafkasNetwork EngineerAuthor Commented:
The issue would be to remove the policy and then to re-create the policy.  I would need the assistance of a Citrix Consultant to make sure that nothing else gets broken.  A lot of people depend on these servers to work and we have a brand new Citrix farm right around the corner.  I hope can manage for another 2 weeks.
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