blue screen appears while shutting down the pc

Hi I have a Hp pc dual core AMD operation (tm) processor 2218 2.60Ghz ( 2 procesors ) , 8GB 64 bit  windows 7 . while shutting down the pc I get a blue screen . although once pc starts it works fine .
please advice
sanjeevkmrsAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

akbCommented:
Is this something which has started happening recently?
If so, have you installed any software or updates just before it started happening?
noxchoGlobal Support CoordinatorCommented:
Get the minidump file and upload it here. You can find one in C:\Windows\minidums.
akbCommented:
Also, download WhoCrashed from http://www.resplendence.com/whocrashed and run it. It will give you a report about what may have caused the crash.
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

sanjeevkmrsAuthor Commented:
062215-30984-01.dmp062615-31703-01.dmp
please see the files from minidump
062415-31828-01.dmp
noxchoGlobal Support CoordinatorCommented:
Here the description of the problem: https://msdn.microsoft.com/en-us/library/ff559239.aspx
Are all drivers up to date?
nobusCommented:
062615 dmp says :  Probably caused by : nvlddmkm.sys
so update the video driver (NVIDIA), or have the video card replaced

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
sanjeevkmrsAuthor Commented:
thanks
nobusCommented:
glad to help !
noxchoGlobal Support CoordinatorCommented:
Have you replaced the video card or did you update the driver? Note, I was asking you if the drivers are up-to-date.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
PC

From novice to tech pro — start learning today.