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Or if you already have a backup maintenance plan just send them the last full backup file. They'll be able to restore it in their environment.
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Or if you already have a backup maintenance plan just send them the last full backup file. They'll be able to restore it in their environment.

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Thanks that worked like magic. I also discovered their application has a DBMgmttool which I could use the following command (similar to yours above) from within the application installation directory so it backs up and zips the database:<br />
DBMgmttool /BACKUP<br />
&nbsp; &nbsp; /AUTO<br />
&nbsp; &nbsp; /SERVER=&lt;SERVER NAME&gt;<br />
&nbsp; &nbsp; /DATABASE=&lt;Database Name&gt;<br />
&nbsp; &nbsp; /USER=&lt;Application's user name&gt;<br />
&nbsp; &nbsp; /PASSWORD=&lt;Application's Users Password&gt;
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Thanks that worked like magic. I also discovered their application has a DBMgmttool which I could use the following command (similar to yours above) from within the application installation directory so it backs up and zips the database:
DBMgmttool /BACKUP
    /AUTO
    /SERVER=<SERVER NAME>
    /DATABASE=<Database Name>
    /USER=<Application's user name>
    /PASSWORD=<Application's Users Password>

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I am no database administrator but our support company has requested we send them a copy of the sql database to our support company to help them investigate a fault on the system.<br />
<br />
Can someone point me to a step by step on how to take a copy of an sql databse?<br />
Thank you
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I am no database administrator but our support company has requested we send them a copy of the sql database to our support company to help them investigate a fault on the system.

Can someone point me to a step by step on how to take a copy of an sql databse?
Thank you

How to grab a copy of my sql 2012 database

Microsoft SQL Server is a suite of relational database management system (RDBMS) products providing multi-user database access functionality.SQL Server is available in multiple versions, typically identified by release year, and versions are subdivided into editions to distinguish between product functionality. Component services include integration (SSIS), reporting (SSRS), analysis (SSAS), data quality, master data, T-SQL and performance tuning.