WatchGuard XTM 5 series

I have a WatchGuard XTM 5 series that will not boot.  I have no idea what happened and the appliance will not boot.  It gets to a certain point and just stops. You can see activity on the ports but you can't connect to the device.   Any suggestions?
WellingtonISAsked:
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btanExec ConsultantCommented:
may want to try to start in safe mode - which the device temporarily uses the factory-default network and security settings. In safe mode. at least is to see the OS is of issue and subsequently go into Quick Setup Wizard to rebuild config as req. Good to first check with your WG support..
http://www.watchguard.com/help/docs/wsm/xtm_11/en-US/index.html#cshid=en-US/backup_upgrade_recovery/recovery_procedures_c.html
WellingtonISAuthor Commented:
Couldn't start in Safe mode.  Wound up getting support and replacing the Watchguard Firebox.

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WellingtonISAuthor Commented:
I had to get the device replaced.
CaCloICT ManagerCommented:
I recently had the same problem with 2 Fireboxes that were configured in a cluster, fail within 24 hours of each other.
Unfortunately replacement hardware is shipped from Singapore and takes longer than the cited timeframe to get delivered to the Asia-Pacific Region.
Thankfully we keep a third device (yes - number 3!) ready to go just in case and it's definitely saved our bacon.
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