Why cannot we print a certain PDF file?

We received a PDF file with CAD drawing from a customer but only to find we are not able to print it t all our printers. It just got a message :
This document can not be printed.

What could be wrong? What can I do to make it able to get printed?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Try a different computer.
Try reinstalling one printer driver to see if it is a print driver issue.

What version of Adobe are you using?  You might need a newer version.
The customer you got the file from could have disallowed printing in the security settings of the file.
DJ TechieInfrastructure Senior Technical AnalystCommented:
Client has restricted the Printing  

 you can check  here

open the pdf doument and go to
File--- properties---securtiy -- Document restrictions summary
if you see priniting  not allowed, you need to contact the client for printable pdf

Active Protection takes the fight to cryptojacking

While there were several headline-grabbing ransomware attacks during in 2017, another big threat started appearing at the same time that didn’t get the same coverage – illicit cryptomining.

CastlewoodAuthor Commented:
It end up we have to select Print / Advanced / and have 'Print as image' ticked.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JohnBusiness Consultant (Owner)Commented:
You might try repairing your Adobe installation (Programs and Features) and also try reinstalling one Printer driver.
CastlewoodAuthor Commented:
When printing a complicate CAD image, you would need to print the pdf file as a image.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Adobe Acrobat

From novice to tech pro — start learning today.