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Thor2923Flag for United States of America

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User in Cisco Call Manger displays her Extension not her external phone number on her caller ID when she makes outbound calls

We are rolling out the newest version of Cisco Call manager to several offices in our company. For the most part it has gone well but I do have one user that makes outgoing calls, for example my cell phone, and her ext displays on the Caller ID when I see her call coming in. For example I see xxx-xx as apposed to xxx-xx-xxxx. The rest of our users seem to have their Caller IDs working properly. I wondered if there was something in the translation pattern or the extension configuration itself that could cause this. Any advice is welcome
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José Méndez

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