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Garry ShapeFlag for United States of America

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Remote Desktop Services - server pool does not match the RD Connection Brokers

i acquired an RDS setup by someone else and am trying to figure out how it works. I used Citrix before, but not Remote Desktop Services.

First thing I see in Server 2012 R2 when I go to open the Overview of the Remote Desktop Services, is the error:

The server pool does not match the RD Connection Brokers that are in it. Errors:
1. The RD Connection Broker server RDSPrd00.cafenet.com is not in the server pool but is part of the cluster REMOTEAPPS.cafenet.com. Add it to the server pool

From what I read, a 2012 R2 Domain Controller is required for RDS to work, right?
I found one 2012 R2 Domain Controller in the domain, while the rest are 2008 R2.
I remoted into the 2012 R2 domain and saw it had the "remote desktop services" showing in the Server Manager.
Clicking on that, I see the following message:

there are no RD Connection Broker servers in the server pool..
To manage a deployment, you must add all the servers in the deployment to the server pool.
To create a new deployment, run the Add Roles and Features Wizard and select the Remote Desktop Services installation option

The error is kind of vague to me, and I'm not sure if I should really be doing what it's saying to do. Any help here on what I should try and do to tackle this? I have Admin rights to the server. I have no contact to whoever set it up :(

If I go to Tools > Terminal Services, all I see is "Remote Desktop Licensing Manager".
I'm not sure if there is another server I need to connect to.
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Blake Long
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Ok well there must be another server I need to remote into, then.

I found one but when I try to RDP to it, I get:

Remote Desktop Connection cannot connect to the remote computer.

The remote computer rdsprd00 that you are trying to connect to is redirecting you to another remote computer named RDSPrd02.cafenet.com. Remote Desktop Connection cannot verify that the computers belong to the same RD Session Host server farm. You must use the farm name, not the computer name, when you connect to an RD Session Host server farm.

If you are using an RDP connection provided to you by your  
administrator, contact your administrator for assistance.

If you want to connect to a specific farm member to administer it, type "mstsc.exe /admin" at a command prompt.
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Ahhh ok thanks, I made it in with mstsc /admin

Now in this one it shows "The server pool does not match the RD Connection Brokers that are in it. Errors:
1. The RD Connection Broker server RDSPRD01.cafenet.com is not in the server pool but is part of the cluster REMOTEAPPS.cafenet.edu. Add it to the server pol.
2. The RD Connection Broker server RDSPRD02.cafenet.com is not in the server pool but is part of the cluster REMOTEAPPS.cafenet.com. Add it to the server pool.

Think we're getting somewhere now...!!!???
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Hmm ok so these errors (or warnings?) are popping up because management of the role cannot be done on the server that has the role..., but only from another server that has nothing to do with RDS?
Unlike something like WSUS where you can manage WSUS on the same server that is running WSUS?
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Ok, what I didn't understand was that the servers needed to be added to the 2012 Server manager, didn't know that's what was meant by "pool".

As for the "The server pool does not match the RD Connection Brokers that are in it", am I supposed to remote into each RDS server and go to server manager and add all other servers to the "All Servers" screen?
Essentially I am getting "A Remote Desktop Services deployment does not exist on servername.cafenet.com" when I run Get-RDLicenseConfiguration on 2 of the RDS servers.

I am indeed running Powershell as Admin so am not sure why.
Hi @garryshape,

Did you get the below error resolved?
 "The server pool does not match the RD Connection Brokers that are in it. Errors: 1. The RD Connection Broker server RDSPrd00.cafenet.com is not in the server pool but is part of the cluster REMOTEAPPS.cafenet.com. Add it to the server pool resolved"

Could you share by what means you resolved the issue?