Getting error when trying to upgrade vctr from 5.1 to 6

I am running the vcenter setup on the vctr and when it gets to the step where it ask for the vcenter 5.1 administrator credentials, no matter what I put in there, I keep getting errors about checking the login credentials..
Is this not the local administrator account for the vctr because I have tried that but same results?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
No, it's not, it's the Administrator@vsphere.local account.

This was the password which was assigned, when you installed vCenter Server 5.1.

This password cannot be changed, if you do not know it, there is no easy method to reset it.

So options:-

1. Reset the current password - possible but not easy.

2. Uninstall vCenter 5.1, and complete a new install of vCenter 6.0.

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vmichAuthor Commented:
what if I change the vctr service to use a administrator account instead of the local?
Can I do that then run the upgrade?
vmichAuthor Commented:
I am asking that because the error I was getting was saying that the service was using the local account and that the dsn was using another account and that this is not supported. So it said to change th vctr service to use an account that has rights to the database.
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vmichAuthor Commented:
It says that the dsn is using windows integrated authentication and this combination is not supported since the vctr service is using the local account
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
The issue is with the SSO Administrator Account, this is not the service account for the vCenter Service.

So, you know the SSO Administrator Account password ?

But you do not know the DSN Account Password ?
vmichAuthor Commented:
well I know the local administrator password for the vctr server and when I put that password in, it does not like it.
So I guess I am confused on which password to use.
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
try the SSO Administrator password ?
vmichAuthor Commented:
I think the sso password is the same as the local administrator password because when I try any other password, it tells me that the login id or password is wrong but when I put in the password for the local vctr administrator, that is when I get the message about the vcenter service is running uner the local system account and the vcenter server DSN is using windows integrated authentication. It then says this combination is not supported. So please change the vctr service to run under another account or change the vctr server DSN to use a sql account..
vmichAuthor Commented:
administrator acct
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