XMBC ERROR: Unable to create GUI. Exiting

sglee
sglee used Ask the Experts™
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XBMC Error when running Plex for Home Theatre  
Hi,
 
 I have a Windows 7 PC where Plex for home theater software is installed. When I run Plex for home theater, it generates an error - "ERROR: Unable to create GUI. Exiting". I found some article on Google and it said that I need to run "dxdiag.exe" to make sure that Direct X features are ENABLED. However I found out that DirectDraw Acceleration and AGP Texture Acceleration were "Not Available".
So I went to Display Adapter settings/Advanced settings/Troubleshoot tab on the monitor (Viewsonic VA926), but the "Change settings" button is recessed. According to the article, I need to enable those two (listed above) in "Change Settings".

 Maybe there is another solutions. But this is what I have found so far.
 Can you help?
DirectX-Features.png
Change-Settings-button-recessed.png
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Most Valuable Expert 2015
Commented:
You will need another Graphics card. According to the specs of your nv440 it only supports 2D, and you need 3D support.

Personally I'd rather install kodi onto linux rather than windows. I have a couple of PC's at home with kodi running on MakuluLinux XFCE 9.1 and MakuluLinux Aero 10 and it runs really well on even relatively old hardware.

Author

Commented:
If NV440 only supports 2D, I am curious why my computer that has the same NV440 shows "Enabled"?
NV440-My-Computer.png
Most Valuable Expert 2015

Commented:
That isn't the same GPU. The one you just posted is an intel HD graphic's card, the other is an NVidia nv440 quadro card. It is more for the business environment and many displays and CAD or financial applications rather than for MultiMedia tasks.
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Author

Commented:
Both computers have NV440 that can handle up to 4 monitors, but both computers came with two built-in monitors ports.
The first computer (with this errror) is connected to three monitors off the NV440 pig tail DVI splitters.
On the second computer (My computer), one analog monitor is connected to the VGA port on motherboard and two monitors are connected to the pig tail DVI splitter.

Having said that, would it make a difference if I connect one of three monitors on first computer (with error) to the DVI port on the motherboard? That computer has an INTEL MB.
Most Valuable Expert 2015

Commented:
Possibly, if the GPU on the mainboard has 3D support.

Author

Commented:
I will try to connect one of three monitors to either VGA or DVI ports off the MB and run dxdiag.exe again. I will keep you posted.

Author

Commented:
I purchase a brand new video card with 3D support and it works now.
Thanks.

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