Non-admin users cannot see mapped or installed printers on 2008 R2 terminal server

Server:  Windows 2008 R2 Terminal Server

All non-admin users cannot see the printers installed on the server or their mapped printers from their local systems.  The printers are mapping onto the server as I can see them under the administrator account.  I can also add the users as administrators and they can see all printers at that point, but if they are setup as just standard users they cannot see any printers whatsoever.  

I've checked permissions for the spool folder and every registry key I can think of, but can't seem to figure this out.

Any idea what would cause this?
sdc_expertAsked:
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Michael HughettICT Field Systems AnalystCommented:
Did you make a group policy to allow non admins to map network printers?
Computer Configuration\Policies\Administrative Templates\System\Driver Installation
The setting is called "Allow non-administrators to install drivers for these devices setup classes".
You will need to add thedevice class GUID of printers:  {4d36e979-e325-11ce-bfc1-08002be10318}
sdc_expertAuthor Commented:
No, we haven't had any issues with the devices mapping to the server as they still map just fine.  It's just that the users can't see them.  If logged in as an administrator I can see their printers mapped to the server just fine.  It's just when they go to view them in Devices and Printers or in an application they can't see anything.  Even the printers installed on the server (CutePDF, Adobe PDF printers) are gone.

Thanks for the assistance.
sdc_expertAuthor Commented:
I was able to finally figure it out.  The permission for "View Servers" had apparently been removed somehow from the Print Server control panel.  For anyone else having the problem this is how I fixed it:

Run this command from an administrator account:  rundll32 PrintUI.dll,PrintUIEntry /s

Under the "Security" tab make sure "Everyone" has the “View Servers” option checked.

Once I made that change the printers appeared again.


Thanks for the input Michael!

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sdc_expertAuthor Commented:
Did some searching around and finally came across the solution.
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Windows Server 2008

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