We’re recently taken over a client from another MSP and we’re looking to improve their ability to collaborate on certain files. Currently they’re using “Cloud Sync” from the previous IT company. I believe it is a product similar to Dropbox. They are using it mostly to access and edit CAD files. Their complaints are that it is very slow when they access the files from home (they do not have the files synced and stored on their own PCs - instead they access the files from the online repository when they’re away from the office and they access it directly from the server when they are in the office). They say it is extremely slow, plus there are problems when the saved file does not sync back to the main file repository on the server at their office, often causing them to lose hours or days worth of work.
I’m guessing they need some type of file collaboration tool. I’m looking for suggestions. Would SharePoint do what they need it to do? I’m not sure what I should recommend in this situation. Can anyone make a suggestion for the best way for multiple people to work on the same file without losing the changes made by each user, or at least a better and faster way to access their files from home?