why cant i copy and paste a pdf into a word doc?

I get this error.  any ideas?
cant copy and paste or drag and drop into a word doc from email.
abacustechnologyAsked:
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Kanti PrasadCommented:
Hi

If the pdf is read-only then you will not be able to copy it. If you wish you can attach both the file if the data is not sensitive and I will you why exactly you cannot copy.
FlysterCommented:
Are you using Adobe Reader X? If so, try going to Edit - Preferences - General. Uncheck the "Enable Protected Mode on Startup" check box.

Flyster
abacustechnologyAuthor Commented:
Kanti.  I will get you an attachment to test.  
Flyster...  we did try this and it did not fix the issue.  Thank you for the input.
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abacustechnologyAuthor Commented:
Kanti...  here is an example of a pdf that she cannot copy and paste or drop and drag from her email into a word doc..
alyssa-pdf.pdf
Kanti PrasadCommented:
Hi abacustechnology

I could copy and paste for the same file.
try to save as to a new file name and try it out.
Also check if content copying is allowed by going to to
File - Properties - Security and -content copying    allowed
abacustechnologyAuthor Commented:
I tried that fix Kanti and it did not work.   I have allowed the copying.
Kanti PrasadCommented:
Hi

Once you open that pdf can you high light some words and then right click and see what you have as I have what are in the attachment.
Highlight-info-and-rightClick.jpg

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