Cisco PIX 515E wont reboot

SR Zak
SR Zak used Ask the Experts™
on
Dear experts,

I was updating the IOS on the pix firewall and it stopped rebooting. Please see the snapshot from my console.

I think it erased the old image during the upgrade process and now it keeps rebooting.

I want to reset it to factory default and if someone can help me will be great.PIX Firewall does not boot
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Distinguished Expert 2018

Commented:
You will have to downgrade your pix IOS or upgrade memory.

Error is -
Insufficient memory for this version of image -- Please upgrade to 64MB.
SR ZakNetwork Solutions

Author

Commented:
What is the process to downgrade. I only get the
monitor prompt if I press escape.

Also when I downgrade will it ask for activation key?
Distinguished Expert 2018

Commented:
You can do downgrade from rommon.
procedure article
I am not sure about activation key.
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SR ZakNetwork Solutions

Author

Commented:
Pete, I did that process on the pix firewall and it took the image. Not it prompts me activation key which is my issue.

Does anyone know how to deal with this or how to get the serial number of this firewall.

Thanks
Technical Consultant
Commented:
it would only prompt for the activation key if the flash has been formatted or it could not see it?
Im guessing you are running from the tftp OS in memory, while up did you copy the the OS to the PIX flash, then reboot it?

P
SR ZakNetwork Solutions

Author

Commented:
Yes that's what happen
SR ZakNetwork Solutions

Author

Commented:
Yes that's what's happen.

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