Auto replay Shared mailbox

Hello All,

We have shared mailbox  called Customer services. Sales department needs to set-up Auto reply  message on it. Which I have done using outlook 2010 under Rules. and even OWA using new rules. but it seems this not good idea. because for this CS outlooks needs all the time open and running but due to shared and common mailbox it is just added extra mail box for sales department user.

I am looking is it any way I can set-up Auto reply for mailbox using EMC in exchange 2010 server.

Please help .

Asif NaeemSr. System Administrator ( Wintel & UNIX (AIX) Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

You need to set a server side rule for this - that way it will be processed regardless.

Launch Outlook and select the profile

Select the Inbox, and click Tools, then Rules and Alerts.

Click New Rule and click Check messages when they arrive

Click Next twice (don’t do anything in the "What condition(s) do you want to check?" box.)
Select have server reply using a specific message, and click …a specific message. A blank email appears.

In the Subject and Message fields, type the message you want to send. Leave the To, CC, and BCC (if showing) fields blank

Click Save and Close to close the message window and click Next

Select the appropriate exclusion option (if any) and click Next

Name the rule (do not check the Run this rule… checkbox.) and check Turn on this rule

Click Finish

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Minecraft_ EndermanCommented:

This cmdelt will help you configure Automatic Replies settings.
Asif NaeemSr. System Administrator ( Wintel & UNIX (AIX) Author Commented:
Thanks good  step guide which I have missed previously. fixed.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.