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Best Practice for Keeping Emails that Should not be Discarded After Retention Period

tmaususer
tmaususer asked
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Last Modified: 2015-06-30
We are implementing a new 3 year email retention policy.  We are using the new archiving feature in Exchange 2010 SP1.  (We do have our Enterprise CALs.)  We will also be restricting the use of PST files and will be moving contents of current PST files into the new archive folder.  However, we are trying to decide what to do when a user balks that they need to keep an important email from 4 years ago.  Does anyone have suggestions?  My two thoughts are copying a most important email to a word document, or putting the email in a PST (undesirable) that the user will not be able to connect to or manipulate.  It would simply be stored on removable media like a CD.
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