We help IT Professionals succeed at work.
Get Started

Best Practice for Keeping Emails that Should not be Discarded After Retention Period

tmaususer asked
Last Modified: 2015-06-30
We are implementing a new 3 year email retention policy.  We are using the new archiving feature in Exchange 2010 SP1.  (We do have our Enterprise CALs.)  We will also be restricting the use of PST files and will be moving contents of current PST files into the new archive folder.  However, we are trying to decide what to do when a user balks that they need to keep an important email from 4 years ago.  Does anyone have suggestions?  My two thoughts are copying a most important email to a word document, or putting the email in a PST (undesirable) that the user will not be able to connect to or manipulate.  It would simply be stored on removable media like a CD.
Watch Question
IT Architect
Distinguished Expert 2017
This problem has been solved!
Unlock 1 Answer and 9 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE