I'm not looking to delete the user temp files in any shape or form nor create a policy to do so. what I need specifically is the destination folder of an application that downloads recorded calls into said unknown temp folder. on a local user its easily reachable by sifting through local temp files but for an unknown reason these saved files aren't showing up on the user's account while they are logged onto their personal account that is on the AD. this leads me to believe they aren't being saved onto our server. if you need any more information please ask.