Manage RDS from another server

BUCKBERG
BUCKBERG used Ask the Experts™
on
Newbie here.  We are getting an access denied error for RDS session.  Reboot clears for 1 day.  Since I provide remote support, I can't remote to the RDS.  How do I manage the RDS sessions from another server?
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
systechSenior Technical Lead

Commented:
Hi,

This looks like some kind of permission issue. Have you selected the "Allow users to connect remotely using Terminal Services policy setting? this can be done from group policy

Computer Configuration\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Connections\

Also, make sure that the user has added in Remote Desktop group.

If it's a 2008 RDS then apply this hotfix and see it makes any difference https://support.microsoft.com/en-us/kb/2779073

Hope it helps.
Exchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1
Commented:
from another server on the same network go into administrative tools there is a terminal services folder or remote desktop services folder in administrative tools and use the terminal server manager function you can connect to the machine and manage it from here too.
Ankit PareekOnline Marketing

Commented:
You can use Remote Desktop Services Manager to view information about and monitor users, sessions, and processes on Remote Desktop Session Host (RD Session Host) servers.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial