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Manage RDS from another server

Newbie here.  We are getting an access denied error for RDS session.  Reboot clears for 1 day.  Since I provide remote support, I can't remote to the RDS.  How do I manage the RDS sessions from another server?
Windows Server 2008Active DirectoryRemote Access

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Ankit Pareek

8/22/2022 - Mon
Radhakrishnan

Hi,

This looks like some kind of permission issue. Have you selected the "Allow users to connect remotely using Terminal Services policy setting? this can be done from group policy

Computer Configuration\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Connections\

Also, make sure that the user has added in Remote Desktop group.

If it's a 2008 RDS then apply this hotfix and see it makes any difference https://support.microsoft.com/en-us/kb/2779073

Hope it helps.
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Ankit Pareek

You can use Remote Desktop Services Manager to view information about and monitor users, sessions, and processes on Remote Desktop Session Host (RD Session Host) servers.
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