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Harshutrivedi

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Event code: 3012 resource identifier failed to decrypt

I am getting following error while accessing my SSRS reports from CRM 2013. Can anyone please help in this? Although I am able to navigate CRM app perfectly fine.


Event code: 3012
Event message: An error occurred processing a web or script resource request. The resource identifier failed to decrypt.
Process information:
    Process ID: 4472
    Process name: w3wp.exe

Exception information:
    Exception type: HttpException
    Exception message: Unable to validate data.
   at System.Web.Configuration.MachineKeySection.EncryptOrDecryptData(Boolean fEncrypt, Byte[] buf, Byte[] modifier, Int32 start, Int32 length, Boolean useValidationSymAlgo, Boolean useLegacyMode, IVType ivType, Boolean signData)
   at System.Web.UI.Page.DecryptString(String s, Purpose purpose)
   at System.Web.Handlers.ScriptResourceHandler.ProcessRequest(HttpContextBase context, VirtualFileReader fileReader, Action`2 logAction, Boolean validatePath)

Thread information:
    Thread ID: 31
    Thread account name: NT AUTHORITY\IUSR
    Is impersonating: False
    Stack trace:    at System.Web.Configuration.MachineKeySection.EncryptOrDecryptData(Boolean fEncrypt, Byte[] buf, Byte[] modifier, Int32 start, Int32 length, Boolean useValidationSymAlgo, Boolean useLegacyMode, IVType ivType, Boolean signData)
   at System.Web.UI.Page.DecryptString(String s, Purpose purpose)
   at System.Web.Handlers.ScriptResourceHandler.ProcessRequest(HttpContextBase context, VirtualFileReader fileReader, Action`2 logAction, Boolean validatePath)
Avatar of Vitor Montalvão
Vitor Montalvão
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Since nobody came to help you until now, I made some researches here in EE and found a previous question with same issue. Please verify if the solution provided can help you.
Good luck.
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Harshutrivedi
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Avatar of Vitor Montalvão
Vitor Montalvão
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Good. I'm happy that you could solve your problem.
Cheers.
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Harshutrivedi

ASKER

We did few steps, including restarting servers, viewing different log files, event views in different FE. We also try to log using fiddler or f12 tools...nothing worked, till we give this option a try. Usually, CRM handles F5 configuration in nice way, but SSRS reports wants sticky session. once we configured that way, it worked flawlessly.