Could anyone recommend good website analytics software, apart from Google Analytics.

If possible, could you list your reason for suggesting the software, or why you like it

Thanks in advance for your help.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Ray PaseurCommented:
Just curious... Why not Google Analytics?  What are you looking for that it does not offer?
oo7mlAuthor Commented:
Hi Ray, i find it cumbersome... and it lacks one very useful analytic that other systems provide... the ability to see a chronological list of hits / pages visited.

It's great to see a list of your last 20 hits (page visited | time spent | IP | location | where they went next | what page / site they came from)

Statcounter provide this  feature and i find it very useful, however they charge for it (which i don't have a problem with at all), however some of my small clients do when starting off, so i'd like to be able to provide them with alternative solutions to GA.
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
I have used smarterstats    The main difference between this and GA is Smarter Stats analyzes your logs where GA analyzes requests only when a page loads.  There are some nice features for SEO as well.  Smartertools will run it's own webserver or can run under iis.    For one site it is free.  For multiple sites there is a small cost associated.

Another good option is  This works more like GA accept you are hosting it on your own server. If you like to hack, there are options 

In making a decision, it would help to know what you want to do.  Are you only interested in basic information about page loads, time on site, bounces etc?  Do you need more advanced reporting? if so what? SEO? Retargeting? integrate with crm/marketing funnel?  Do you have a budget in mind?  Windows, Linux or cloud hosting?
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
> it lacks one very useful analytic that other systems provide
I think if you did around you can actually do just about anything, create custom reports, dimensions, tag tracking etc.   Like many things google, it is not always intuitive, but it is there in one form or another.
oo7mlAuthor Commented:
Thanks Scott, i really don't think that is possible with GA.

I'll check out your recommendations, thanks.
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
New custom report

 Behavior -> Destination Page
Time -> Date
Time -> Hour
Time -> Minute

I chose time on page

I think to get an actual triple sort on date, hour, minute you will need to export to Excel
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
Personally, I think where GA can become more powerful is customization.  I will be checking out the course on tag manager
oo7mlAuthor Commented:

Sorry do you mean a new dashboard... i don't see where you create a new report?
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
In GA, towards the top click on Customization where you see Home Reporting Customization and Admin.

Then click New Custom Report
oo7mlAuthor Commented:
Thanks Scott... however there is no Destination Page option (as per attached).

Apologies if i am doing something very silly.

Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
Like I said, google is not intuitive.

You want to look in the Dimension section for the page, date, hour, minute.  For the metric choose whatever you need to see.
oo7mlAuthor Commented:
I've just heard back from Google Support that this is not possible :-(
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
I have not been overly impressed when I have called google for support (paid google apps for work).  I feel like it is just like the movie where a bunch of new interns are doing the best they can withe limited knowledge of actually using the product and many times have given an answer to just get off the phone.  

Anyway, your original question was for alternative analytic software, did any of the suggestions help?
oo7mlAuthor Commented:
No, unfortunately a lot of other applications (like Google) don't timestamp the hits.
Scott Fell, EE MVEDeveloper & EE ModeratorCommented:
Following the above, I have a report showing the page, date, hour and minute.  It is not intuitive like I said but it is there.
Did you look at piwik (works like google but you host) or smarterstats(different than piwik or ga because it uses your server logs).

If you are interested in seeing the sequential order that people hit your site regardless of time, you can use google analytics behavior flow  It is under Acquisition -> Behavior -> Behavior flow and you get a nice visual of the order your pages are accessed.  If they start at the home page, it shows the % that go to page 1 vs page 2 vs page 3.  Then from page 3 how many go to page 4,5 or 6 etc.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial

You can try Woopra. Its having lot of new features compare to GA.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Development

From novice to tech pro — start learning today.