Can't RDP a local Windows 7 PC
Hi
I'm trying to setup a remote desktop access on a user's PC
I followed a number of recommendations to make sure I had the settings properly setup e.g. How To
I tried to connect from a neighbouriong Windows 7 PC but it doesn't work - connection refused
Checked firewall settings, RDP services, ...
Not sure what to do next
any suggestions ?
thanks
yann
I'm trying to setup a remote desktop access on a user's PC
I followed a number of recommendations to make sure I had the settings properly setup e.g. How To
I tried to connect from a neighbouriong Windows 7 PC but it doesn't work - connection refused
Checked firewall settings, RDP services, ...
Not sure what to do next
any suggestions ?
thanks
yann
John
Make sure the other machine is set up to accept Remote Access and Remote Assistance (Two Sections) and then try to connect to the other machine by IP address in case DNS or some other server attribute does not permit name resolution.
The Remote PC's OS, is it at least Windows 7 Pro? The home versions can't be RDP'd into.
The user account you are connecting with, has it been added to the remote users, and does it have a password? RDP only works if the account has a password.
The user account you are connecting with, has it been added to the remote users, and does it have a password? RDP only works if the account has a password.
ASKER
Windows Pro
I don't reach the authentication stage
I don't reach the authentication stage
ASKER
I'm connecting directly to the PC's IP address
You have the Remote settings correct, your machine is Windows Pro, you RDP by IP address and still you CANNOT connect?
Your firewall is in the way somewhere.
Your firewall is in the way somewhere.
ASKER CERTIFIED SOLUTION
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Sometimes you have to add new RDP rules in the firewall manually. Also don't forget that many AV utilities have a total useless additional firewall included. As the Windows firewall is quite good enough I never use those 3rd party ones, but if your AV software includes a thing like that make sure you look at the correct firewall.
make sure both machines are on the same workgroup, or if they are connected to a network make sure both machines are on the same network. If you need help to do this let us know.
ASKER
Hi
Thanks for all your responses.
I have conducted my attempts with Windows firewall on, and off
All machines are in the same workgroup
No antivirus present
BINGO : they had changed the RDP port to 3390 !
Thank you NVIT
Thanks for all your responses.
I have conducted my attempts with Windows firewall on, and off
All machines are in the same workgroup
No antivirus present
BINGO : they had changed the RDP port to 3390 !
Thank you NVIT