Windows 7 activation

one of my users was getting "Windows 7 activation required".  When I ran the activation it killed the internet connection.  I took a picture of the IP before I did the activation.  When I checked the IP after the activation it was set to the same settings as before the activation (when the internet worked).  Does anyone know how to get the internet back to working again?
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Check to make sure the IP is not being blocked caused when led to the system requesting activation in the first place? Do you use 802.1x on your switches such that this system after activation no longer validates?
Fred MarshallPrincipalCommented:
This is a bit confusing because it's not clear when you mean the computer's IP address and when you mean the destination/target site IP address.  Could you please clarify.

The computer IP address should not change no matter what.....
It's very strange someone would take a picture of the IP config before activating. Did it actually show you something about the IP on the activation screen? If so, you might have been duped (fake activation screen). Please attach the pic here?

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William FulksSystems Analyst & WebmasterCommented:
Before doing anything else on that PC, download and run a full scan of Malwarebytes Antimalware and see what it finds. That sounds like some kind of malware.
donnie91910Author Commented:
the Windows firewall on the machine was blocking the lan connection connection.
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Windows Networking

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