How can I redirect external emails to internal groups using Exchange 2010?

We are an agency that receives external emails sent to the agent owner from our represented company.  He receives delivery manifests that we want to automatically forward to groups as they arrive.  Using Outlook to forward doesn't work well since his laptop is not always connected.  When I tried to set up redirect from Outlook, I receive an error.  Is there a way that I can use Exchange to receive specific external emails and then redirect these to specific internal groups?  Or is there an alternate way that I am overlooking?

Thanks, Jim
jnbowmanAsked:
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AmitIT ArchitectCommented:
You can create a transport rule in exchange and route it to specific group. How to create it:
https://technet.microsoft.com/en-us/library/bb124737(v=exchg.141).aspx
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jnbowmanAuthor Commented:
Let me add a little more information.  This external email is not sent to an Exchange address.  It is sent to a POP3 address that is added to the agent owners Outlook.  I am not sure this can even be accomplished.
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jnbowmanAuthor Commented:
I would like to know if Exchange could be set up to receive the external email rather than Outlook.  That way I think that it could be forwarded.
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AmitIT ArchitectCommented:
If it is not entering your Exchange environment. Then it is not possible to forward anywhere.
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Will SzymkowskiSenior Solution ArchitectCommented:
The internal email address needs to be present SOMEWHRER (contact, mailbox etc) the email needs to exist. If it does not exist or cannot for whatever reason, this cannot be accomplished with a transport rule as you need to reference an email address within Exchange.

Will.
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jnbowmanAuthor Commented:
Thanks, guys.  You have confirmed my suspicions.  I was hopeful that I had overlooked something.

Jim
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jnbowmanAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 0 points for jnbowman's comment #a40864262

for the following reason:

Although the solution was not what I wanted, it is what is suspected.
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Will SzymkowskiSenior Solution ArchitectCommented:
That is the answer this is not possible. Points should be split between Amit and myself.

Will.
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AmitIT ArchitectCommented:
I agree to Will.
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jnbowmanAuthor Commented:
Since this was my first question, what am I supposed to do?  Anything?  They both have agreed.
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Will SzymkowskiSenior Solution ArchitectCommented:
You can accepted one of the comments as the "Accepted" answer and then another comment as the Assist. Spliting the points 250 each.

Will.
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jnbowmanAuthor Commented:
Thanks
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jnbowmanAuthor Commented:
Well that didn't work.  Can I recall that and redo?
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AmitIT ArchitectCommented:
You can ask EE admin to help you out.
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jnbowmanAuthor Commented:
Thanks
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