Office 2013 - Strange copy and paste issue - Help!

Hi, I have a very strange problem with Office 2013 on a particular user's machine...

They can copy and paste between all applications (e.g from Chrome to Word, Notepad to Outlook, Word to Outlook) but you cannot copy and paste within Word or Outlook.

For example, you can copy a paragraph of text from a Word document into an e-mail and you can paste the contents of an e-mail into Word.

However, you cannot copy/paste a paragpraph within the same Word document or (more frustratingly) copy text from one e-mail into 2-3 other e-mails that you need to send out.

I've tried the usual fixes (sfc/scannow, disabled add-ons, run Word in safe mode, run a repair on Office) but none of them seem to work.

It's a fresh installation of Office 2013 as I uninstalled Office 2010 on the PC yesterday...the issue happened in Office 2010 (exactly the same - able to paste between applications but not within Word or Outlook).

Hopefully someone has come across this and can advise me, or give me some ideas as to what else I can try in order to get this working again.

I've given the user a workaround of copying from an e-mail into Notepad then back into Outlook but this is far from idea.

I look forward to hearing your ideas/tips.

Thanks in advance!
Rob SamuelIT ManagerAsked:
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JohnBusiness Consultant (Owner)Commented:
Do you have Spector Soft monitoring software installed?

http://www.spectorsoft.com/

That prevents copy / paste with the newest Windows Updates although I think they may have released a patch.

It's a fresh installation of Office 2013  <-- Do you have all Office 2013 updates done?

I have Office 2010 on Windows 7 Pro, Office 2013 on a different Windows 7 Pro and Office 2013 on Windows 8 Pro and copy / paste works fine.

Finally, are you using Office 32-bit or Office 64-bit on your computer?  Office 32-bit is highly preferable.

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David Johnson, CD, MVPOwnerCommented:
office product can use the office clipboard so you probably have a corrupt profile
Rob SamuelIT ManagerAuthor Commented:
Thanks for your comment, it was indeed related to Spectorsoft - it did mention a potential issue in the release notes but it turned out to be just that one PC where the Spectorsoft client hadn't updated.
JohnBusiness Consultant (Owner)Commented:
@robsamuel2k8 - Thanks for the update and I was happy to help.
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