Konica Minolta BizHub 352
I have been using this printer from last two years and no problem. But couple of months back changed the router and the ISP and the problem started.
Because of the above change the Router IP and range has changed, printer ip address changed. And at this stage the printer is printing, scan is working using FTP utility.
But when try to scan and email from the printer itself as it has the capability to do that then it throws the error – jobs done improperly and then when I check the logs it says “error connecting server”
The settings used are
- Email address, domain name, SSL, port: 465, SMTP authentication on, SSL is on
- The new settings have reflected in Administrator Registration and Input Machine Address as well with new email address
I am not able to figure out that whether the settings on the printer is wrong or something is blocking to connect outside world.
Konica Minolta technician have setup the router for their own use so they can receive data for their purpose. That means printer is not going out to the outside world.