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NAMEWITHELD12Flag for United States of America

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USB 3.0 Downgrade to 2.0?

I have a very expensive device that I am plugging in to a Win7 system with only 3.0 USB ports. The device is 2.0 and the computer is BSOD'ing all the time since the install of the device and driver. The vendor of the device says I should use a usb 2.0 hub on the PC because their device has issues with 3.0.

Does a USB port work that way? Can a 2.0 hub plugged into a 3.0 interface trick the device into thinking it has a 2.0 interface AND make the computer think the same?
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John
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dbrunton
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may we know what device it is?
if it is an external disk - you may have other problems with it
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give me a few and I will get this closed

thanks!!!!!
namewitheld  -why not give some feedback ?