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jct_777
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Changing mail id in Exchange 2013.

Dear Experts,

Here is our organisation Exchange server 2013 is installed on Windows server 2012.  Everything is working fine. Now my manager wants to change the mail id. Our domain name is ABC.com . So the mail id is currently  user@ABC.com. But now they want to change the mail id from user@ABC.com to say user@test.com. They don't want to rename the domain. Only the mail id.  

Is their any solution .

Regards,

JCT
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jct_777

8/22/2022 - Mon
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Ivan

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jct_777

ASKER
Hi,

This exchange only for the intranet. Users can't send or receive mail from outside. Also I don't want to create a new domain or rename the existing one. I want to remove the existing from user@ABC.com to  say user@test.com.


Regards,

JCT
Ivan

Hi,

you still need to add new accepted domain for test.com, since that is the way exchange works. If there is no accepted domain for test.com, then exchange will never receive email for it. Since it is used only internally, then just add new accepted domain, test.com, create new email accepted policy that will apply to all users with exchange mailbox, and there you go. After that go to email address policy and remove existing one, that is created for abc.com.

Regards,
Ivan.
jct_777

ASKER
Hi ,

Just to clarify as per your advice no need to create a new domain separately . Just need to go to the ecp of Exchange 2013--Mail flow--accepted domain--type any name.com here it will be test.com that's all.

I am new to the server world that's why a bit confused.

Regards,

JCT
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Ivan

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jct_777

ASKER
Hi ,

That's good. I will try to perform as you said for one of the users. Then will keep you updated.

Thanks a lot for your prompt help. Really appreciate you .

Regards,

JCT
Will Szymkowski

Also just wanted to point out that when you add your accepted domain and make it primary, your clients will automatically have the new SMTP address for @test.com. However all of the other email addresses from the old @abc.com domain will still be present on the users mailbox. If you want to remove these as well, i have created a script to accomplish this.

See the link below to my HowTo for removing single email addresses from mailboxes.
http://www.wsit.ca/how-tos/exchange-server-2/remove-single-email-address-from-exchange-mailbox-using-powershell/

Will.
jct_777

ASKER
Hi,

Before implementing I want to test it. Is it possible to test it for one of the user only.

Regards,

Jct
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Will Szymkowski

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jct_777

ASKER
Hi ,

Thanks Will update you all tomorrow regarding the same.

Regards,

Jibu