Word2010, Oulook2010 and Wordpad copy/paste issue

On Windows 7 Pro PC, currently not able to copy/paste in Word2010, Outlook2010 and Wordpad but can C/P in the other Office2010 Apps, IE and Notepad. Already checked (re-populated) keyboard shortcuts -not the issue. This issue started a few weeks ago and has now spread to another PC. Specifically, issue seems to be more copy-related rather than paste, I can copy from another App and Paste into Word2010/Outlook2010. O/S and OHB2010 up-to-date. Ran 'sfc/ scannow' -no success. Also tried Office repair, no luck. Not sure if issue stems from Office2010 since Wordpad c/p also has issue. The issue exists using both 'right-click' context menu and keyboard shortcuts. Event viewer not showing anything relevant.
Kostas MantisAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Do you have Spector Soft monitoring software installed?


That prevents copy / paste with the newest Windows Updates although Spector Soft has released a patch. Have you applied the patch?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
A note from SpectorSoft on the issue:
Our technical support team has had calls from customers with the same situation and have also come to the conclusion that KB3057839 seems to be the update that is causing a conflict with our Recorder in some cases.

Our developers are working to resolve the issue as quickly as possible and release a Recorder update to address it. In the meantime, we are suggesting that affected customers can uninstall KB3057839 as a workaround as it does appear to restore the lost copy/paste functionality.

As mentioned, SpectorSoft has since released an update:

However, if you're not using SpectorSoft, you could try uninstalling KB3057839 anyway, as it may be conflicting with another program you have.
Kostas MantisAuthor Commented:
John, thanks for the reply. I will check for that software. Not familiar with it.
Kostas MantisAuthor Commented:
Found remnants of the program. Removed the files and all is good now. Thanks.
JohnBusiness Consultant (Owner)Commented:
@Kostas Mantis  - Thanks for the update and I was happy to help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows OS

From novice to tech pro — start learning today.