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Microsoft Remote Connectivity Analyser

We have an Exchange Server we want to move to Office 365. There is a front-end and back-end server. When I run the Microsoft Remote Connectivity Analyser (Connectivity Test) we get the following message:

Attempting to ping RPC proxy webmail.domain.com.
     RPC Proxy can't be pinged.

      Additional Details

An unexpected network-level exception was encountered. Exception details:
Message: The remote server returned an error: (500) Internal Server Error.
Type: Microsoft.Exchange.Tools.ExRca.Extensions.MapiTransportException
Stack trace:
at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
at Microsoft.Exchange.Tools.ExRca.Tests.MapiPingProxyTest.PerformTestReally()
Exception details:
Message: The remote server returned an error: (500) Internal Server Error.
Type: System.Net.WebException
Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at RpcPingLib.RpcPing.PingProxy(String internalServerFqdn, String endpoint)
at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
Elapsed Time: 556 ms.

Any suggestions to what this relates to:

ASKER CERTIFIED SOLUTION

Randy Downs

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mail2clk

ASKER

I did some configuration and I am now receiving the error. Does anyone have any suggestions to overcome this issue?

Testing the address book "Check Name" operation for user user@domain.com against server our-exchange.
     An error occurred while attempting to resolve the name.

      Additional Details

An RPC error was thrown by the RPC Runtime process. Error 1717 UnknownIf
Elapsed Time: 1577 ms.