Outlook 2013 Won't Open WIthout Internet Connection

I have a user here who is using Office Home & Business 2013 on a Surface Pro 3 (Windows 8.1). She's having an issue where Outlook triggers a "Microsoft Outlook has stopped working" error every time she tries to open it while not connected to the Internet. Every other Office app works fine. As soon as she reconnects to the network, it works without issue. I've tried:

Restarting the Surface (obviously)
Repairing Office (Quick Repair and Online Repair)
Reinstalling Office

None of those worked. Any help at all would be marvelous. Thanks!
DenTekOralCareAsked:
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Scott CSenior EngineerCommented:
Try starting Outlook in Safe mode to disable any add-ins that might be causing a problem.

And run through the rest of the steps in the below article if necessary.

https://support.office.com/en-za/article/I-can-t-start-Microsoft-Outlook-2010-or-2013-or-receive-the-error-Cannot-start-Microsoft-Office-Outlook-Cannot-open-the-Outlook-Window--d1f69da6-b333-4650-97bf-4d77bd7abb85?ui=en-US&rs=en-ZA&ad=ZA

Could be add-ins, bad profile, etc.

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JohnBusiness Consultant (Owner)Commented:
Also try Outlook in a new, test Windows User Profile (Account). I have Outlook 2013 on my Windows 8.1 Pro laptop and it opens whether internet or not.

Check Options to see if it is doing an Auto Send / Receive at startup and disable that. This means you need to run Send / Receive to check email.
DenTekOralCareAuthor Commented:
The add-ons did it! Thanks for the help.
Scott CSenior EngineerCommented:
Anytime.  Glad I was able to help you find the issue.
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