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pramod1Flag for United States of America

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exchange 2010

I am trying to connect a disconnected mailbox but it throws error that cannot find the mail box on particular mailbox database

[‎7/‎7/‎2015 12:03 PM] Bhardwaj, Vidit:
I need to connect a mailbox to a Ad account
But when I am doing that i gives me error
Cartwright, Jennifer
Failed

Error:
Mailbox "01139cbb-6966-46d3-9bd2-3468397340ed" doesn't exist on database "MBX08-Primary".
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.140).aspx?v=14.3.174.1&t=exchgf1&e=ms.exch.err.ExEEAFAE

Exchange Management Shell command attempted:
Connect-Mailbox -Identity '01139cbb-6966-46d3-9bd2-3468397340ed' -Database 'MBX08-Primary' -User 'usa\1109447' -Alias '1109447'

Elapsed Time: 00:00:00
ASKER CERTIFIED SOLUTION
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Will Szymkowski
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ASKER

yes did clean-mailbox database it didn't work cant see mailbox
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ASKER

it still throws error
Is it possible to recycle the Info store service on that database server? Or if possible recycle all of the Exchange services?

Will.
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ASKER

there are 500 users , it wont be possible , is there any other thing?
Are you able to try to create a same mailbox ? or getting error message if you are getting an error it means mailbox is still on the server needs to ran clean-mailboxdatabase command on all exchange server and wait for replication some time its happen.
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ASKER

no progress did what you said
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ASKER

if I try to create same mailbox if no errors occurs then what should I do
Looks like mailbox is now gone from database, as it passed it's deleted mailbox retention limit. Only option left to recover data from backup and merge it to new mailbox.
It means mailbox does not exist on the exchange server which you trying to connect.
Was anything wrong with my answer. let me know, so I can improve it for future question. Because I said same and told you solution also.
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ASKER

no everything was ok
Not a problem just want to take your feedback :)
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ASKER

thanks your comment helped.

I was getting an  getting an error it means mailbox is still on the server needs to ran clean-mailboxdatabase command on all exchange server that helped.
clean-mailboxdatabase command on all exchange server that helped.

As this was part of my first post i do not know why the points were not split?

Will.
That's what, I was about to ask, why points are not given to Will. In my view, first post is the right answer and should be marked as correct answer. You can ask EE admin to help you and correct it.
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to EE Admin

can you please correct and give will 500 points
Question is now re-opened you can assign points accordingly.

Will.