Outlook profile issue

I have set up the file association for .EML files to open with Outlook 2007.  

When I double click an .EML file Outlook 2007 starts but reports that there are no profiles present and launches the set up wizard (there is a single functional profile)

If I have Outlook 2007 open and double click the .EML file it opens but I notice another Outlook Application starts with the name of the .EML file though there is only one Outlook.exe process running.

I need to be able to open an .EML file without having Outlook 2007 running already and without the set up wizard launching.
AlexM12Asked:
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JohnBusiness Consultant (Owner)Commented:
You are trying to open an email file, and for Outlook to open it needs an account and profile. That is the way Outlook works.

I suggest you make the conversion to Outlook, set up the account and allow it to import the mail. You can make a new profile if you have an existing profile and do not want to use it for this purpose.
AlexM12Author Commented:
Thanks for the quick reply.

Outlook has an account and a profile already and is connected to an Exchange server an all functions are working well, I can receive and send emails etc.

Its just when opening .EML files, its almost like when starting Outlook via the file association it cannot see the existing account and profile.  If I have Outlook open when I double click the .EML all works well.
JohnBusiness Consultant (Owner)Commented:
You need Outlook to open and you need a profile for this. So if your EML file opens this way, that is how you should do it.
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TemodyPickalbatros, IT ManagerCommented:
This issue is fixed in the Outlook 2007 post-Service Pack 1 hotfix package that is dated September 24, 2008

Here the link
https://support.microsoft.com/en-us/kb/956693

Apply the fix and try
AlexM12Author Commented:
I saw this hotfix and implemented the "Fix it myself" steps which got Outlook 2007 to try to open the .EML file, but then it reports there is no profile present and launches the setup wizard.  If Outlook is open and I double click an .EML file everything works OK but as I want to call this from a file extension.

Does the downloadable hotfix do more than the "fix it myself" steps?

Do you know where outlook 2007 looks for profiles?
TemodyPickalbatros, IT ManagerCommented:
First apply the fix
Second go to control \ mail32 go to profile
Check if all settings ok
JohnBusiness Consultant (Owner)Commented:
Even with a Hotfix, Outlook must be open to see something and to open it needs a Profile.
AlexM12Author Commented:
John,  it has a profile that works fine! when Outlook opens based on a FILE extension for some reason it cannot see the profile and starts the set up wizard. Outlook works fine when you start it from its shortcut.
JohnBusiness Consultant (Owner)Commented:
I don't think you can use Outlook as "viewer" . It needs to open as an email tool so you need to open Outlook first and then look at the EML file. That is the way Outlook works.

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