I have a user that described the following scenario to me over the phone.
If they go into a mail message where their name appears in the to field (or cc) and hover over it...the pop-up window shows an entirely different person's contact info.
What might cause this to happen? We are using Outlook 2010 / Exchange 2010.
Is it possible that my user's email address was incorrectly entered as the email address in the contact record of the person that shows up? Note: this does not seem to happen in the OWA, just in locally installed Outlook 2010 on his laptop.