Link to home
Start Free TrialLog in
Avatar of snyperj
snyperjFlag for United States of America

asked on

Outook 2010 issue

I have a user that described the following scenario to me over the phone.
If they go into a mail message where their name appears in the to field (or cc) and hover over it...the pop-up window shows an entirely different person's contact info.

What might cause this to happen? We are using Outlook 2010 / Exchange 2010.

Is it possible that my user's email address was incorrectly entered as the email address in the contact record of the person that shows up?   Note: this does not seem to happen in the OWA, just in locally installed Outlook 2010 on his laptop.

Thanks
ASKER CERTIFIED SOLUTION
Avatar of Christopher Milligan
Christopher Milligan
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial