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Nicholas YeatmanFlag for United States of America

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Email address is no longer vailid Exchange 2013

After migrating a user from Exchange 2007 to 2013 one of the public folder email addresses she send as says it is no longer valid.

If I log in as a Exchange 2007 user I can send the message and it is received.
If I send the message from an outside address it errors too.
With:
The email address you entered couldn't be found, this
ill@forsythpl.org
Remote Server returned '550 5.1.1 RESOLVER.ADR.RecipNotFound; not found'
Original message headers:

Received: from emailserver2013.forsythpl.org (this is our 2013 Exchange server) our legacy serer is still online I am about 30% though my migration process.
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Roy Bene
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SOLUTION
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Will Szymkowski
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Avatar of Nicholas Yeatman

ASKER

roycbene
I am moving the users few at a time using the 2013 migration tool moving to a different database on the same domain.
Legacy server is 2007

I have not moved any of the public folders yet, still working on users.
This issue just came up after last nights move of 10 users
I have cleared out the auto complete but no difference.

Will
I checked the x400 address on the public folder, which is still on the legacy exchange and it looks correct
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The results from 'Test E-mail AutoConfiguration'

<?xml version="1.0" encoding="utf-8"?>
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
  <Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
    <User>
      <DisplayName>John Smith</DisplayName>
      <LegacyDN>/o=Forsyth County Public Library/ou=First Administrative Group/cn=Recipients/cn=Smith</LegacyDN>
      <AutoDiscoverSMTPAddress>Smithj@library.org</AutoDiscoverSMTPAddress>
      <DeploymentId>e26643c1-2635-4fee-a3b5-da44ae2f5308</DeploymentId>
    </User>
    <Account>
      <AccountType>email</AccountType>
      <Action>settings</Action>
      <MicrosoftOnline>False</MicrosoftOnline>
      <Protocol>
        <Type>EXCH</Type>
        <Server>20c703a3-a855-48d7-96fa-9f67b9509896@library.org</Server>
        <ServerDN>/o=Forsyth County Public Library/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=20c703a3-a855-48d7-96fa-9f67b9509896@library.org</ServerDN>
        <ServerVersion>73C08414</ServerVersion>
        <MdbDN>/o=Forsyth County Public Library/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=20c703a3-a855-48d7-96fa-9f67b9509896@library.org/cn=Microsoft Private MDB</MdbDN>
        <PublicFolderServer>email.library.org</PublicFolderServer>
        <AD>SF.library.org</AD>
        <ASUrl>https://email.library.org/ews/exchange.asmx</ASUrl>
        <EwsUrl>https://email.library.org/ews/exchange.asmx</EwsUrl>
        <EmwsUrl>https://email.library.org/ews/exchange.asmx</EmwsUrl>
        <EcpUrl>https://email.library.org/ecp/</EcpUrl>
        <EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=library.org</EcpUrl-um>
        <EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=library.org</EcpUrl-aggr>
        <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=library.org</EcpUrl-mt>
        <EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=library.org</EcpUrl-ret>
        <EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=library.org</EcpUrl-publish>
        <EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=library.org</EcpUrl-photo>
        <EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tm>
        <EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;Title=&lt;Title&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tmCreating>
        <EcpUrl-tmEditing>?rfr=olk&amp;ftr=TeamMailboxEditing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tmEditing>
        <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=library.org</EcpUrl-extinstall>
        <OOFUrl>https://email.library.org/ews/exchange.asmx</OOFUrl>
        <UMUrl>https://email.library.org/ews/UM2007Legacy.asmx</UMUrl>
        <OABUrl>https://email20133.library.org/OAB/8fb3cf50-9c08-4842-abda-e1b1f5233527/</OABUrl>
        <ServerExclusiveConnect>off</ServerExclusiveConnect>
      </Protocol>
      <Protocol>
        <Type>EXPR</Type>
        <Server>email.library.org</Server>
        <SSL>On</SSL>
        <AuthPackage>Ntlm</AuthPackage>
        <ASUrl>https://email.library.org/ews/exchange.asmx</ASUrl>
        <EwsUrl>https://email.library.org/ews/exchange.asmx</EwsUrl>
        <EmwsUrl>https://email.library.org/ews/exchange.asmx</EmwsUrl>
        <EcpUrl>https://email.library.org/ecp/</EcpUrl>
        <EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=library.org</EcpUrl-um>
        <EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=library.org</EcpUrl-aggr>
        <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=library.org</EcpUrl-mt>
        <EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=library.org</EcpUrl-ret>
        <EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=library.org</EcpUrl-publish>
        <EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=library.org</EcpUrl-photo>
        <EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tm>
        <EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;Title=&lt;Title&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tmCreating>
        <EcpUrl-tmEditing>?rfr=olk&amp;ftr=TeamMailboxEditing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tmEditing>
        <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=library.org</EcpUrl-extinstall>
        <OOFUrl>https://email.library.org/ews/exchange.asmx</OOFUrl>
        <UMUrl>https://email.library.org/ews/UM2007Legacy.asmx</UMUrl>
        <OABUrl>https://email20133.library.org/OAB/8fb3cf50-9c08-4842-abda-e1b1f5233527/</OABUrl>
        <ServerExclusiveConnect>on</ServerExclusiveConnect>
        <EwsPartnerUrl>https://email.library.org/ews/exchange.asmx</EwsPartnerUrl>
        <GroupingInformation>forsyth</GroupingInformation>
      </Protocol>
      <Protocol>
        <Type>WEB</Type>
        <Internal>
          <OWAUrl AuthenticationMethod="Basic, Fba">https://email.library.org/owa/</OWAUrl>
          <Protocol>
            <Type>EXCH</Type>
            <ASUrl>https://email.library.org/ews/exchange.asmx</ASUrl>
          </Protocol>
        </Internal>
        <External>
          <OWAUrl AuthenticationMethod="Fba">https://email.library.org/owa/</OWAUrl>
          <Protocol>
            <Type>EXPR</Type>
            <ASUrl>https://email.library.org/ews/exchange.asmx</ASUrl>
          </Protocol>
        </External>
      </Protocol>
      <Protocol>
        <Type>EXHTTP</Type>
        <Server>email.library.org</Server>
        <SSL>On</SSL>
        <AuthPackage>Ntlm</AuthPackage>
        <ASUrl>https://email.library.org/ews/exchange.asmx</ASUrl>
        <EwsUrl>https://email.library.org/ews/exchange.asmx</EwsUrl>
        <EmwsUrl>https://email.library.org/ews/exchange.asmx</EmwsUrl>
        <EcpUrl>https://email.library.org/ecp/</EcpUrl>
        <EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=library.org</EcpUrl-um>
        <EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=library.org</EcpUrl-aggr>
        <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=library.org</EcpUrl-mt>
        <EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=library.org</EcpUrl-ret>
        <EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=library.org</EcpUrl-publish>
        <EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=library.org</EcpUrl-photo>
        <EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tm>
        <EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;Title=&lt;Title&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tmCreating>
        <EcpUrl-tmEditing>?rfr=olk&amp;ftr=TeamMailboxEditing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tmEditing>
        <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=library.org</EcpUrl-extinstall>
        <OOFUrl>https://email.library.org/ews/exchange.asmx</OOFUrl>
        <UMUrl>https://email.library.org/ews/UM2007Legacy.asmx</UMUrl>
        <OABUrl>https://email20133.library.org/OAB/8fb3cf50-9c08-4842-abda-e1b1f5233527/</OABUrl>
        <ServerExclusiveConnect>On</ServerExclusiveConnect>
      </Protocol>
      <Protocol>
        <Type>EXHTTP</Type>
        <Server>email.library.org</Server>
        <SSL>On</SSL>
        <AuthPackage>Ntlm</AuthPackage>
        <ASUrl>https://email.library.org/ews/exchange.asmx</ASUrl>
        <EwsUrl>https://email.library.org/ews/exchange.asmx</EwsUrl>
        <EmwsUrl>https://email.library.org/ews/exchange.asmx</EmwsUrl>
        <EcpUrl>https://email.library.org/ecp/</EcpUrl>
        <EcpUrl-um>?rfr=olk&amp;p=customize/voicemail.aspx&amp;exsvurl=1&amp;realm=library.org</EcpUrl-um>
        <EcpUrl-aggr>?rfr=olk&amp;p=personalsettings/EmailSubscriptions.slab&amp;exsvurl=1&amp;realm=library.org</EcpUrl-aggr>
        <EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&amp;exsvurl=1&amp;IsOWA=&lt;IsOWA&gt;&amp;MsgID=&lt;MsgID&gt;&amp;Mbx=&lt;Mbx&gt;&amp;realm=library.org</EcpUrl-mt>
        <EcpUrl-ret>?rfr=olk&amp;p=organize/retentionpolicytags.slab&amp;exsvurl=1&amp;realm=library.org</EcpUrl-ret>
        <EcpUrl-publish>customize/calendarpublishing.slab?rfr=olk&amp;exsvurl=1&amp;FldID=&lt;FldID&gt;&amp;realm=library.org</EcpUrl-publish>
        <EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&amp;chgPhoto=1&amp;exsvurl=1&amp;realm=library.org</EcpUrl-photo>
        <EcpUrl-tm>?rfr=olk&amp;ftr=TeamMailbox&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tm>
        <EcpUrl-tmCreating>?rfr=olk&amp;ftr=TeamMailboxCreating&amp;SPUrl=&lt;SPUrl&gt;&amp;Title=&lt;Title&gt;&amp;SPTMAppUrl=&lt;SPTMAppUrl&gt;&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tmCreating>
        <EcpUrl-tmEditing>?rfr=olk&amp;ftr=TeamMailboxEditing&amp;Id=&lt;Id&gt;&amp;exsvurl=1&amp;realm=library.org</EcpUrl-tmEditing>
        <EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&amp;exsvurl=1&amp;realm=library.org</EcpUrl-extinstall>
        <OOFUrl>https://email.library.org/ews/exchange.asmx</OOFUrl>
        <UMUrl>https://email.library.org/ews/UM2007Legacy.asmx</UMUrl>
        <OABUrl>https://email20133.library.org/OAB/8fb3cf50-9c08-4842-abda-e1b1f5233527/</OABUrl>
        <ServerExclusiveConnect>On</ServerExclusiveConnect>
      </Protocol>
    </Account>
  </Response>
</Autodiscover>
Here is what I have found in my testing.

1. This is only effecting 1 public folder the rest are working fine.
2. When I log into a user still on Exchange 2007 it works fine, and when I look at the properties for the folder the email address is shown.  I can also use the send as and it works fine.
3. When I log into a user still on Exchange 2013 when I look at the properties for the folder the email address blank.
4. When I send a email to this user say from gmail it comes back  that it does not exist.

Thank you for any ideas of what to check!
Sorry for the delay; I'm looking over your test results now.
I have created a new Public Folder with a new email address to resolve this issue.
But Thank You! for looking into possible fixes, I am giving points equally to all the Expert Comments.