I have a PC running Windows 7. I have an "old" iPhone 4s.
If I plug my iPhone 4S into a usb port on my computer, It shows me the "folder structure" on the device and I can navigate with explore and download photos.
Then I try the same with my wife's iPhone 6.
Her phone does not show as a device under Computer along with the "C" drive and the "D" dvd. I rebooted with it connected, still nothing.
I tried her phone on her computer (a newer Toshiba laptop). It shows the phone, when I click to get the folder structure, it shows the attached.
How can I make this work?