I've got a Dell laptop, running 64 bit Win 7 Pro, that I cannot print from Internet Explorer 11 or 10. Computer was recently wiped out & re-installed, but not sure what version of IE was being used before, but there was no problem printing. I can print from Chrome or Firefox with no problem. I have tried running as administrator, tried disabling protected mode & have tried running it with no add-ons. After that, I rolled it back to IE 10, tried all the same 'fixes' & got exactly the same result, a box popping up saying 'There was an internal error, and Internet Explorer is unable to print this document'. I the page setup, I have also tried removing header & footer. Printer is a SAvin MPC3502, with the PCL6 driver. Other than just switching to another browser, any suggestions?