iOs 8.3 Restore to new iPhone

I got a new iPhone 6 to replace my older iPhone 5. I was happy, just few minutes away from new hardware. But no, once again, iOs prepared for me new headaches :(.

The backup I have is local encrypted backup with iTunes. No problem I thought, I already used the restore function several times as the OS upgrade wasn't running without bugs everytime. But...the backup is encrypted. And, the password I used several times and for sure didn't change it is not working now. Just great...

I wanted to create new backup, but no, the device is encrypted it self. Apple says to do the factory reset. Now, the issue why I don't want to perform factory reset are SMS and contacts. Some of the contacts are connected to Exchange profile where the Exchange is offline and there are no plans to bring it online. I have old backup of the contacts but don't want to search for all the changes manually. And then still I would loose SMS.

I did found discussion like this and tried all the combinations of passwords, no access. (really nice read).
Jailbrake ( requires to remove exchange accounts. And I'm risking I will loose all the data during the process.

iCloud backup doesn't sync Exchange contacts.

Contact Backup apps available on AppStore are not able to get all the data I have there. At least not the ones I tried (MCBackup, Contacts Kit). I have lots of data saved with each contact and photos also.

So the question is what can I do before I pay for some really expensive apps for backup/restore the data or bruteforce attack the backup (not sure what app to use for it).
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Kyle SantosQuality AssuranceCommented:
RE: Contacts
On the iPhone 5
Enable Contacts in iCloud

Sign in to your iCloud account
Go to Settings > iCloud
Make sure the switch for Contacts is turned on.

RE: SMS texts

Let me know if this helps or not.

Kyle SantosQuality AssuranceCommented:
This discussion may help you figure out your encryption problem.
haldoxpAuthor Commented:
so...the solution was to connect the device to new computer, login to iTunes with another account and create new backup to iCloud. For some reason this process didn't request the password.
After restore to new device all data are accessible, only passwords were lost.

Today I connected the new device to my computer and encypted backup isn't checked.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Kyle SantosQuality AssuranceCommented:
That is great news!  I would recommend accepting your own comment as the solution.  This way any future readers can try out what you did to see if it helps them. :)

All the best!

haldoxpAuthor Commented:
found the solution
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.