Word Mojo on Shockwave.com not working

My wife has been playing Word Mojo on shockwave.com for years. It just stopped working. Once before it stopped working on Chrome, probably because of Java vulnerabilities due to using Flash. So I moved it to Firefox and got it working there. She doesn't care what browser she has to use; just loves the game. When we got back from a short vacation it had stopped working again. I updated to the newest Java I could find, but NO GO. Any help appreciated and points awarded. She needs the game because she's going in for surgery and may be stuck in the house for a while and this will help while away the hours.
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☠ MASQ ☠Commented:
Currently it's a bit of an issue because of some of the security holes in Java and unsecured webpages

But for Firefox (v39.0):

Install: Flash Player Version
Install:Java Version 8 Update 45
Uninstall previous Java versions

Allow Shockwave site as an security exception
(playing games on not https pages)*

Close browsers

Windows Start button
Control panel
Java (32-bit)
Security Tab
Edit Site List
Add www.shockwave.com to exception list
Continue at Security Warning pop-up
OK addition
OK Control Panel to close
Restart Firefox


Agree to run Java applet

*Shockwave are updating next week to improve this

Hope all goes well with the surgery!!
mzimermanAuthor Commented:
Can see the ads, but game will still not play. Firefox seems to lock up after the ad and loading message. Not able to scroll or anything. Did notice that there were 2 iterations of flash running; different sizes. When I used task manager to close either one, they both closed. Something still wrong. Suggestions?
☠ MASQ ☠Commented:
That Flash behaviour is normal.  It sounds like you have something intentionally blocking Java Applets from displaying on your computer.  Have you installed any security software, Norton, McAfee etc recently or reset/upgraded existing versions?

See if the test page on Oracle's site runs normally - if not the block is global, if it does then your browser is still worried about the Shockwave site for some reason.


Hit "Agree and continue" you should see a verification message that you're running the latest version and have no old versions on the system.

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mzimermanAuthor Commented:
Nothing new on the system, but when we returned from vacation there was a dialog box indicating the Webroot, which I use on all the computers for anti-malware had expired. I intended to renew it, but hadn't yet. When I looked to see (per your hint) about security software) what might be running that might interfere with the app running, I removed Webroot just to see if that would change things. As soon as I removed it completely, the game started running correctly. My wife and I thank you profusely for your help and the points are gladly awarded to you.
mzimermanAuthor Commented:
Good job!!!!!!
☠ MASQ ☠Commented:
You're welcome.  
BTW Adobe have just announced a vulnerability in the latest FlashPlayer which means yet another update being released next week!
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