Remote assistance OSX using Windows?


On windows if you want to remotly help somebody they have an option of remote assistance.

Now is that possible to do the same but help out the MAC user running OSX but the person helping them use a Windows 8.1 Computer.

Is there any way this can be done? Buit in preferbly or via some special software?


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Macs have a built-in VNC server. Pull down the Apple menu to System Preferences. Then go to Sharing and click on "Screen Sharing".  (Here is a tutorial: )

The Mac then can be viewed and controlled from a Windows VNC client like, for instance, TIghtVNC: (there are others - google for them).

However, if the Mac is behind a router, you may have to forward TCP Port 5900 from the router to the Mac.

Another alternative is LogMeIn:, but it is not free.
Gerwin Jansen, EE MVETopic Advisor Commented:
Another free alternative is TeamViewer, available for Windows and Mac:
Paul SimmonsCommented:
To answer the other part of your question, Remote Assistance is limited to Microsoft endpoints; as it basically leverages the MS Terminal Services protocol, which is not a component of the MAC O/S.

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