Outlook WebApp session is not getting logged off on IE and chrome.

We are using Exchange 2010 SP2, Outlook WebApp session is not getting logged off on IE and chrome for few users.

psanjoySystem AdministratorAsked: 2015-07-12

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LVL 19

Amit KumarCommented: 2015-07-12

There are two options in OWA:

1. This is Public and Shared computer
2. This is private computer.

If user chosen Private Computer, default value of both options are below mentioned:

This is a public or shared computer ---- The OWA session ends, and the user is automatically logged off after 15 minutes of inactivity.

This is a private computer ----- The OWA session ends, and the user is automatically logged off after 8 hours of inactivity.

In case you want to modify it, please follow this article

LVL 63

Simon Butler (Sembee)ConsultantCommented: 2015-07-13

Exchange 2010 SP2?
That is going to have problems with modern browsers. It is no longer supported.
You need to upgrade to Exchange 2010 SP3, then the latest rollup. Even then OWA will not work correctly with Chrome.

Are you using FBA or integrated authentication? FBA is the only method that has a proper logoff system. Integrated authentication will keep the authentication open.

Simon.

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