Printer Issue

hey guys have a bit of an urgent one.

I have a ricoh afficio mp 5000 C printer shared through a windows 2008r2 server and it can only print 1 copy per time.

no idea whats wrong with this!
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Asked:
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JohnBusiness Consultant (Owner)Commented:
Has it ever worked?   Assuming so, normally reinstalling, or preferably upgrading the driver will solve this. Number of copies is a function of the driver.

Do you have maintenance from Ricoh?  Perhaps call them as well.
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Author Commented:
hi john,

we believe it has been working we had half the printer replaced recently the right hand side of it as its had so many faults, were in the process of replacing it.

its a funny one, i believe it to be driver related too and agree, im going to try test it by setting up a pc to ip print to the printer with a different driver.

Ta
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wyliecoyoteukCommented:
Check paper sizes are set correctly.
If a4/letter resizing is enabled on the printer or in the application (word,etc) you may see this behaviour.
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Author Commented:
this was an issue on the settings of the printer itself, limiting the machine to print 1 page of a job only, weird.
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Mark BillExchange, AD, SQL, VMware, HPE, 3PAR, FUD, Anti MS Tekhnet, Pro EE, #1Author Commented:
Hi there were no points awarded, I resolved this myself.
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hdhondtCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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