Newly installed Access points losing connectivity

Hello All,
I have physically installed 4 new Dell Sonicpoints N2 access points. I connected them to a new POE switch and now I am trying to configure them.

I am trying to reach the web management console by configuring my laptop on the same network as their default IP (192.168.1.20), but for some reason the Access points just loses connectivity.

I have been connecting the APs (one by one, to avoid conflict since they have all the same IP) and I have performed a "PING -t"

What I have observed with this test is that the AP only replies to the PING when I restart it, and it only replies for 3 times, then it gets disconnected again. I can observe the same behavior on all 4 access points,

Why is this happening?
LuiLui77Asked:
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JohnBusiness Consultant (Owner)Commented:
I have been connecting the APs (one by one, to avoid conflict since they have all the same IP)

They cannot have the same IP address. IP addresses are unique by device and this is why you are getting disconnections.

Give each device a different IP address and preferably a static IP address on the main network.
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LuiLui77Author Commented:
Hi John! thank you for your post.

Well, the thing is that they come with that default IP already configured so you can connect to their web console and configure them how you want them.

I have connectivity for just a couple of seconds, then it drops for some reason, might be negotiation of the connection, not sure
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JohnBusiness Consultant (Owner)Commented:
You need to look in the Access Point setup and change the IP address. This is easily done in a router used as an Access Point but I have not used Dell units.

Typically you go the web interface and see the local LAN address (192.168.1.20) and change that so that all four are unique.

As soon as you change it, you have to log in again with the new address.

For sure they cannot all have the same address.
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JohnBusiness Consultant (Owner)Commented:
Look on this Dell Support page under step 1 for changing the LAN IP Address.

https://support.software.dell.com/sonicwall-sonicpoint-series/kb/sw11076
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LuiLui77Author Commented:
Hi John, This document is all I needed to configure everything from top to bottom.

Thank you!
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JohnBusiness Consultant (Owner)Commented:
@LuiLui77 - Thanks for the update and I was happy to help.
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