Link to home
Create AccountLog in
Avatar of vensali
vensaliFlag for India

asked on

Help Desk Software

Can somebody name best help desk software available in the market. Any software with minimum call logging, ticket geneation, call tracking, call closing and tat monitoring features will do
Avatar of cwstad2
Flag of United Kingdom of Great Britain and Northern Ireland image

Hi we use this software and it's really great and simple to use
Avatar of Lee W, MVP
Lee W, MVP
Flag of United States of America image

Link to home
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
If you are looking for a complete system with asset management, etc. then in my opinion the best solution is Microsoft System Center (expensive but worth it).  It also has orchestration features such as auto-configuration of switches, PC deployments, network inventory, etc.

If you are strictly looking for helpdesk solution then you should look at Heat or Remedy.