Help with Outlook IMAP account file

I am working with an email account that has been installed on a Windows 8.1 laptop.  First in Outlook 2007 and now with Outlook 2013.
I would really like to delete all the IMAP account information on the lap[top to be able to install the account fresh.  Everytime I either setup a new profile or a new email account Outlook sets up 2 IMAP files and seems to send from one and recieve in another.  But I also have problems now not being able to send email and reply to emails.  The message is 'the operation failed.  an object could not be found'.

In general I just cannot get it to work correctly.

I just reduce the size of my email file on GoDaddy to 10 Gb, but my IMAP files on the laptop are still close to 18 or 19 Gb.

Any help to get me back on track would be appreciated!
jhillbosAsked:
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Qlemo"Batchelor", Developer and EE Topic AdvisorCommented:
You are always providing new OST files for the IMAP account with O 2013?
If you remove a profile, Outlook does not have any knowledge about prior accounts or PST / OST files anymore. That should absolutely be sufficient.

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MouseCaptainHelp Desk AnalystCommented:
With Outlook closed, go to Control Panel | Mail | Show Profiles | (select the default profile) | Properties | Email accounts.  Make sure there is only one account on that page.  Also check the delivery location specified at the bottom of the window.  If the delivery location (mailbox) is an OST, go out to it in the file system and delete it or rename it... then restart Outlook.   If it's a PST, click the button and specify a different one.

Hope this helps,
TJ
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