pramod1
asked on
EXCHNAGE 2010
How to test connectivity to system mailbox in exchange 2010
as I am getting TCP connectivity with auto discover , want to check TCP is working or not
as I am getting TCP connectivity with auto discover , want to check TCP is working or not
Why do you need to test connectivity to the System Mailbox Specifically?
Can you just not use Remote Connectivity Analyzer?
https://testconnectivity.microsoft.com/
Will.
Can you just not use Remote Connectivity Analyzer?
https://testconnectivity.microsoft.com/
Will.
ASKER
this is a CAS server only
ASKER
I am getting below error
The test step MailboxConnect running over protocol 'ncacn_ip_tcp' issued from test user '/o=Clear Channel/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recip ients/cn=D J SUSSONE79a' failed with error: '1010(The configuration registry key is invalid)
The test step MailboxConnect running over protocol 'ncacn_ip_tcp' issued from test user '/o=Clear Channel/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recip
ASKER
and there is no mailbox called sussone79a
ASKER
The Microsoft Connectivity Analyzer is attempting to test Autodiscover for pramodkumar@iheartmedia.co m.
Testing Autodiscover failed.
Additional Details
Elapsed Time: 6172 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 6172 ms.
Test Steps
Attempting to test potential Autodiscover URL https://iheartmedia.com:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 1315 ms.
Test Steps
Attempting to resolve the host name iheartmedia.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 207.230.142.10 Elapsed Time: 85 ms.
Testing TCP port 443 on host iheartmedia.com to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
A network error occurred while communicating with the remote host.
Elapsed Time: 1229 ms.
Attempting to test potential Autodiscover URL https://autodiscover.iheartmedia.com:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 4591 ms.
Test Steps
Attempting to resolve the host name autodiscover.iheartmedia.c om in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 207.230.136.220 Elapsed Time: 152 ms.
Testing TCP port 443 on host autodiscover.iheartmedia.c om to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 154 ms.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 1807 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.iheartmedia.c om on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=*.iheartmedia.com, OU=Domain Control Validated, Issuer: CN=Go Daddy Secure Certificate Authority - G2, OU=http://certs.godaddy.com/repository/, O="GoDaddy.com, Inc.", L=Scottsdale, S=Arizona, C=US. Elapsed Time: 265 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
The host name that was found, autodiscover.iheartmedia.c om, is a wildcard certificate match for common name *.iheartmedia.com. Elapsed Time: 0 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=*.iheartmedia.com, OU=Domain Control Validated.
One or more certificate chains were constructed successfully.
Additional Details
A total of 2 chains were built. The highest quality chain ends in root certificate OU=Go Daddy Class 2 Certification Authority, O="The Go Daddy Group, Inc.", C=US. Elapsed Time: 16 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled. Elapsed Time: 3 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 9/12/2014 11:16:13 PM, NotAfter = 9/12/2015 11:16:13 PM Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured. Elapsed Time: 700 ms.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
Additional Details
Elapsed Time: 1776 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.iheartmedia.com:443/Autodiscover/Autodiscover.xml for user pramodkumar@iheartmedia.co m.
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).
HTTP Response Headers:
Content-Type: text/html
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="autodiscover.iheart media.com"
X-Powered-By: ASP.NET
Date: Tue, 14 Jul 2015 17:09:50 GMT
Content-Length: 58
Set-Cookie: NTLMconnpool=WxNeiSQBNc6ur L6B+zF8gbO HLPdeMFUkI RMIwzZoGSo DPVcFz89sb VV7PmcajSy lCTF37yj+t zcqIxNGxHH oa7BnUesEx NRm01pb20t f383nadKQu TecYA4b3Cv g5O84bX9No Q7GPJs=;se cure;path= /;
Elapsed Time: 1775 ms.
Checking if there is an autodiscover CNAME record in DNS for your domain 'iheartmedia.com' for Office 365.
Failed to validate autodiscover CNAME record in DNS. If your mailbox isn't in Office 365, you can ignore this warning.
Tell me more about this issue and how to resolve it
Additional Details
There is no Autodiscover CNAME record for your domain 'iheartmedia.com'. Elapsed Time: 264 ms.
Testing Autodiscover failed.
Additional Details
Elapsed Time: 6172 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 6172 ms.
Test Steps
Attempting to test potential Autodiscover URL https://iheartmedia.com:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 1315 ms.
Test Steps
Attempting to resolve the host name iheartmedia.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 207.230.142.10 Elapsed Time: 85 ms.
Testing TCP port 443 on host iheartmedia.com to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
A network error occurred while communicating with the remote host.
Elapsed Time: 1229 ms.
Attempting to test potential Autodiscover URL https://autodiscover.iheartmedia.com:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 4591 ms.
Test Steps
Attempting to resolve the host name autodiscover.iheartmedia.c
The host name resolved successfully.
Additional Details
IP addresses returned: 207.230.136.220 Elapsed Time: 152 ms.
Testing TCP port 443 on host autodiscover.iheartmedia.c
The port was opened successfully.
Additional Details
Elapsed Time: 154 ms.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 1807 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.iheartmedia.c
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=*.iheartmedia.com, OU=Domain Control Validated, Issuer: CN=Go Daddy Secure Certificate Authority - G2, OU=http://certs.godaddy.com/repository/, O="GoDaddy.com, Inc.", L=Scottsdale, S=Arizona, C=US. Elapsed Time: 265 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
The host name that was found, autodiscover.iheartmedia.c
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=*.iheartmedia.com, OU=Domain Control Validated.
One or more certificate chains were constructed successfully.
Additional Details
A total of 2 chains were built. The highest quality chain ends in root certificate OU=Go Daddy Class 2 Certification Authority, O="The Go Daddy Group, Inc.", C=US. Elapsed Time: 16 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled. Elapsed Time: 3 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 9/12/2014 11:16:13 PM, NotAfter = 9/12/2015 11:16:13 PM Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured. Elapsed Time: 700 ms.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
Additional Details
Elapsed Time: 1776 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.iheartmedia.com:443/Autodiscover/Autodiscover.xml for user pramodkumar@iheartmedia.co
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
An HTTP 401 Unauthorized response was received from the remote Unknown server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN).
HTTP Response Headers:
Content-Type: text/html
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM,Basic realm="autodiscover.iheart
X-Powered-By: ASP.NET
Date: Tue, 14 Jul 2015 17:09:50 GMT
Content-Length: 58
Set-Cookie: NTLMconnpool=WxNeiSQBNc6ur
Elapsed Time: 1775 ms.
Checking if there is an autodiscover CNAME record in DNS for your domain 'iheartmedia.com' for Office 365.
Failed to validate autodiscover CNAME record in DNS. If your mailbox isn't in Office 365, you can ignore this warning.
Tell me more about this issue and how to resolve it
Additional Details
There is no Autodiscover CNAME record for your domain 'iheartmedia.com'. Elapsed Time: 264 ms.
ASKER
I am getting TCP Connectivity with Autodiscover - RPC Client Access failure (Connect)
what should I check to make sure this server is working ok
what should I check to make sure this server is working ok
ASKER
should I do test-outlook connectivity
ASKER
I see all success
ASKER CERTIFIED SOLUTION
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ASKER
it is just CAS SERVER I don't think outlook is installed
one user pointed out that he is getting TCP Connectivity with Autodiscover - RPC Client Access failure (Connect)
one user pointed out that he is getting TCP Connectivity with Autodiscover - RPC Client Access failure (Connect)
Where is this comming up. Is the user trying to connect via Outlook using Outlook anywhere? What authentication type is the user using in Outlook?
Will.
Will.
ASKER
I get scenario get folder failure..