view and change HP4000 config via IE

any way to view and change the hp4000 config via IE?  we are getting java blocks.  even after adding the ip to the list of allowed.
rjefAsked:
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jhyieslaCommented:
Java is one of the biggest PITA that I've ever had to work with and combined with IE it just gets worse.  Having said that we've never really had much issue managing HP printers using IE.

Have you tried an alternate browser like FF, Safari, or Chrome?
rjefAuthor Commented:
yes tried chrome and it says 'this plug in not supported'
FF just spins the java circle
jhyieslaCommented:
what versions of java and IE are you using?

Are you trying to connect to printer in IE via IP address?
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rjefAuthor Commented:
latest java, win7, ie11 and ie8, tried connecting via ip and name
jhyieslaCommented:
I just tried to access one of our HP printers via IE.  We are using Java 8 45 and IE 11 on Windows 7 64-bit computer. I did this via IP and it connected just fine. I've tried to access some other printers and they all access OK as well.  I'd suspect something is wrong with Java because of the error you are getting in Chrome. Unless it's a really old version of Chrome, I can't imagine you'd be getting a plug-in not supported. You might want to double check your Java settings in Control panel and perhaps remove it and reinstall with a fresh download from java.com.
☠ MASQ ☠Commented:
The problem is the JetDirect card in these printers can't be updated to deal with modern JavaRT security settings in IE.  We used to be able to get partly 'round the issue by adding the IP and printer host name to the local HOSTS file but I don't think that works anymore.  Another browser or Telnet are really your only workarounds
rjefAuthor Commented:
is there a way to see what you are typeing in telnet? changing?
☠ MASQ ☠Commented:
It's probably easier if you post what you want to change rather than listing all the commands
HP have a pretty good online reference though

I'd guess you have JetDirect 600 or 610N's so assuming they're updated to the most recent firmware you'll need to follow the instructions marked "For firmware versions X.06.00 to x.08.04" where there are differences in approach.

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hdhondtCommented:
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
rjefAuthor Commented:
thanks
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