rjef
asked on
view and change HP4000 config via IE
any way to view and change the hp4000 config via IE? we are getting java blocks. even after adding the ip to the list of allowed.
ASKER
yes tried chrome and it says 'this plug in not supported'
FF just spins the java circle
FF just spins the java circle
what versions of java and IE are you using?
Are you trying to connect to printer in IE via IP address?
Are you trying to connect to printer in IE via IP address?
ASKER
latest java, win7, ie11 and ie8, tried connecting via ip and name
I just tried to access one of our HP printers via IE. We are using Java 8 45 and IE 11 on Windows 7 64-bit computer. I did this via IP and it connected just fine. I've tried to access some other printers and they all access OK as well. I'd suspect something is wrong with Java because of the error you are getting in Chrome. Unless it's a really old version of Chrome, I can't imagine you'd be getting a plug-in not supported. You might want to double check your Java settings in Control panel and perhaps remove it and reinstall with a fresh download from java.com.
The problem is the JetDirect card in these printers can't be updated to deal with modern JavaRT security settings in IE. We used to be able to get partly 'round the issue by adding the IP and printer host name to the local HOSTS file but I don't think that works anymore. Another browser or Telnet are really your only workarounds
ASKER
is there a way to see what you are typeing in telnet? changing?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I've requested that this question be deleted for the following reason:
Not enough information to confirm an answer.
Not enough information to confirm an answer.
ASKER
thanks
Have you tried an alternate browser like FF, Safari, or Chrome?