As per subject, having an issue with 2 servers which have usb3 drives attached and windows won't recognize them at all.
In device manager, looking at hidden devices, the 2 usb drives seem to be listed as Generic Volumes under Storage Volumes section.
I have tried to get KB2822241 installed but it says it is not applicable no matter what I do. Windows Updates shows there are no updates pending, and the event viewer doesn't log any errors.
The CBS Logs don't give away much either other than hundreds of 'no parent found, go absent' messages when trying to install the aforementioned patch. Seems like a prereq is missing but I can't find anything online for this patch having any prerequisites. All I can think of is that KB2822241 seems to be for many other fixes and I don't have those roles or features installed, and therefore can't get the problem fixed until I can identify what this is and install it first, then run the patch.
Has anybody had this problem before or know what KB2822241 requires, and if so, help!