Hello Experts, I have a Acer TravelMate laptop. I made an Windows Image on an external hard drive (WD My Passport). I now want to recover this image but when I try to restore the restore process does not recognize the external drive.
There is an option to install a driver and I have tried numerous drivers but can't see to get it to recognize the external drive when it boots into the "Re-image your computer" mode. What do I do now?