issue printing any NON HTML emails

We got few Citrix/servers and use outlook from it.
We use outlook 2010
If i right click on a particular txt email and hit print, the document prints but nothing prints in the actual body of the email. The Subject and Recipient print but that's it.

I have tested this myself, on 3 different users that server.
If i print in same way from different server it works just fine.
I have done followings:
-Restarted servers (+ print spooler)
-Confirmed it is using same print drivers as other printer.
-This is happening to all printers

What else i can do to fix this issue ?
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Get citrix out of the equation, first. Logon locally, start outlook and print.
itadminhelpAuthor Commented:
Sorry it is outlook 2007
try a outlook repair
or even office repair from control panel> programs and features
itadminhelpAuthor Commented:
installing SP3 for outlook fixed this issue.

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itadminhelpAuthor Commented:
installing sp3 fixed the issue. No other recommendation applied
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