Blackberry contact issue

Say, we have a Blackberry Classic (Q10). When I try and share certain contacts, in fact, most of them, it says "This contact cannot be shared". How can I get past this problem?
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Rodney BarnhardtServer AdministratorCommented:
There was a bug in one of the version of Blackberry OS. There is now a solution and a version with the fix. It is contained in this KB. See what version you are running;jsessionid=2AAD14C6B1795226A782F6E9B876F661?externalId=KB36670&sliceId=2&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
shaunwinginAuthor Commented:
Current version is and when choose check for updates says you have latest software, its the BB Classic model
Rodney BarnhardtServer AdministratorCommented:
I wonder if they have not released it for the Q10. From the KB, you need to update to 10.3.2 to fix the problem. However, from the blog link below, it was not released worldwide yet.

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